Bit of Smallprint

Returns

We have a no-quibble returns policy. The item must be returned to us within 30 days of purchase and in a mint condition for refund. All returns must be sent back with a copy of the sales receipt. If you want to exchange then please write this on the sales receipt.

Delivery

All items within the UK are sent out by Royal Mail unless the order is of significant value, then we despatch with a courier. Postage overseas goes Airmail. Some of the larger items will go out tracked via a courier.

Security

This site is 100% secure using Worldpay 

Complaints

We hope you don't need to but if you do please phone either Ruth or Paul on 01772 633444 and we will try and help you.

Service

We seriously do pride ourselves on our service. However we are not perfect and we do, ocassionally, get it wrong. If we have made a blunder then we put it right quickly and without fuss but with our apologies.

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